Marjin Sanad · سند
For Odoo Partners · MENA

Grow bigger. Not busier.

Marjin Sanad runs your clients' Odoo support in full and under your brand, so you take on more clients and steady recurring revenue without the support load. Private by design · never touches your customers' business data.

Become a partner See how it works
Fully
managed
We run the deskAI resolves the routine live; Marjin's specialists handle the code and the oversight. You don't staff it.
Your
brand
White-label by defaultOn your own domain and logo - your customers never see a third party.
You
own it
The customer stays yoursThe relationship, the implementation work, and the services revenue are yours. We never invoice your customer.

The challenge

Every growing partner
hits the same wall.

Winning projects is only the beginning. Every implementation creates long-term operational load - and at first your consultants absorb it, then your developers get pulled in.

Eventually your best people spend more time maintaining old customers than delivering new projects. Growth slows. Margins shrink.

01
More questions, more requests
Every new customer multiplies the routine - how-tos, config changes, small enhancements, follow-ups.
02
Your best people become the help desk
Developers and consultants burn billable hours on repetitive questions instead of shipping projects.
03
Hiring doesn't scale
Experienced Odoo people are expensive, slow to find, and increasingly hard to keep.

Marjin Sanad · سند

Your clients get support
that never sleeps.
You keep the margin.

Sanad answers, diagnoses, and applies safe, reversible fixes on your client's Odoo - live, around the clock, in Arabic and English.

When something needs real code, Marjin's engineers build and ship it. New features - and business improvements Sanad spots while solving an issue - come back to you to quote and bill.

Knows each client's exact system
Reads the live Odoo configuration and custom code on every client you run - not a generic knowledge base. Their workflows, their modules, their edge cases.
Gets smarter every week
Every issue Sanad resolves - and every fix Marjin's engineers ship - becomes knowledge it reuses across your whole book. A generic chatbot starts from zero on every question; Sanad doesn't.
Private by design
Sanad works on the technical layer - config, access, fixes. It's barred in code from reading your customers' financials, orders, or HR, and can never post, pay, or delete. Their business data stays theirs.
Marjin absorbs the code work
When something needs code, Marjin's engineers build, test, and ship it. Your team only sees new-feature and improvement work worth billing - never routine bugs.

Why Sanad wins

Not Odoo's built-in AI. Not a chatbot.
Your whole support operation in one.

Odoo's assistant works on standard Odoo and reads everything. Sanad knows the system you actually built - custom modules included - and is barred in code from ever seeing your customers' business data.

Marjin SanadOdoo's built-in AIA generic AI chatbot
Knows your client's custom code & configReads the live system you built - modules, workflows, edge casesWorks against standard Odoo only - blind to your customizationsNo connection to the system; answers from a generic manual
Actually resolves the ticketLogs in and applies safe, reversible fixes itselfSuggests steps; your client still does the workCan only chat - it can't touch Odoo
Your customers' dataBarred in code from reading financials, orders, or HR - private by designReads everything in the databaseWhatever gets pasted into it
Safe by constructionNever posts, pays, deletes, or sends - enforced in code-No guardrails; acts on whatever it's told
Learns your bookCompounds on every ticket and every engineer fixStatic - no memory of your systemForgets everything between chats
Engineers behind itMarjin ships the code fixes; new features and improvements come to youNo human escalation pathNo one behind it
Under your brandFully white-label - your logo, your domainOdoo's product, Odoo's brandingNot yours to resell

One service - deflects the routine, runs the operations, and ships the fixes - all under your brand.

What the support desk does

Six ways it earns
its keep.

Resolve, don't answer

Fixes it live

Beyond answering: Sanad applies safe, reversible IT fixes itself - access rights, stuck records, config, crons, email setup. Resolved, not just explained.

Half-solved escalations

Real bugs arrive diagnosed

When code's needed, Marjin's engineers pick the ticket up already diagnosed, then build and ship the fix. It opens half-done.

Trust layer

Verified, never guesses

Every reply is grounded in the client's live Odoo and scored by a verification pass. Below a confidence floor it escalates instead of improvising.

Compounding knowledge

Smarter every week

Each resolved ticket and engineer fix becomes reusable knowledge - per client and across your book. The same issue never costs full price twice.

Always watching

Catches it first

A technical health watch flags connectivity drops, error spikes, stuck module upgrades, failed crons, and broken integrations - before the client notices.

Proof of value

Monthly partner report

A monthly summary per client: tickets handled, resolved live, deflected from your team, hours saved. The number that justifies the renewal.

Managed change requests

When a request needs
more than an answer.

Three escalation levels - not pricing tiers. One subscription covers all of it.

Level 1 · Fixed live

Config & fixes

The everyday IT load - settings, access rights, stuck records. Sanad resolves it automatically, in safe, reversible steps.

Outcome: the routine never reaches a human.

Level 2 · Handled by Marjin

Code-level fixes

When a fix needs real code, Marjin takes it end to end - our engineers build, test, and ship it.

Outcome: bugs get fixed without touching your team.

Level 3 · Back to you

New features & improvements

New capabilities your client asks for - plus improvements Sanad spots while resolving issues - are scoped and handed to your engineer to quote and bill.

Outcome: new-build revenue stays yours.

Commercial ownership always remains with you. Sanad never invoices your customer.

How partnering works

Start small.
Scale the book.

From your first deployed client to a book of recurring-margin clients you already own.

01
Apply & onboard
Tell us about your clients. We get you set up and ready to deploy - fully white-label, under your own brand.
02
Deploy on your first clients
We bring Sanad live on their Odoo, configured to each setup. You own the relationship; you bill them from day one.
03
Watch the routine lift
Your team feels the load drop, your customers get instant answers, and code-level fixes get handled for you.
04
Scale the book
Add clients and grow recurring revenue - without proportional headcount, on relationships you already own.

Simple, predictable pricing

From USD 272
per client / month - for clients with 10 or fewer Odoo users. Scales by user count, up to USD 1,090 for clients with 60+ users.
Pilot it free

Start with one client, free for the first month. See the deflection on your own book before you pay.

White-label delivery
Live fixes - resolves, not just answers
Half-solved code escalations
Always-on technical health watch
Compounding knowledge base
Monthly partner value report
Private by design - never your business data
Human oversight by Marjin

"Wholesale - you buy at a flat per-client rate, set your own retail price, and keep the spread. No revenue share, ever."

Get partner pricing →

Islam Ibrahim - Founder & CEO of Marjin
Islam Ibrahimإسلام إبراهيم
Founder & CEO, Marjinالمؤسس والرئيس التنفيذي، مرجن

We didn't set out to sell software. We set out to fix our own support.

Sanad is how we beat the wall on our own Odoo clients - support stopped being a cost and became capacity. Now we run it for other partners: you keep your brand, your customer, and your implementation revenue; we're the operations layer behind you. That's the whole offer.

إحنا ما بدأناش عشان نبيع برنامج. بدأنا عشان نصلح الدعم عندنا.

سند هو الطريقة اللي عدّينا بيها المطب مع عملاء أودو عندنا. الدعم ما بقاش تكلفة، بقى طاقة تشغيلية. دلوقتي بنديره لشركاء تانيين: بتحتفظ بعلامتك وعميلك وإيراد التنفيذ، وإحنا نبقى طبقة التشغيل اللي وراك. ببساطة، ده العرض كله.

Partner questions

أسئلة الشركاء

What partners ask
before they sign.

ما يسأله الشركاء
قبل التوقيع.

Will my customers know they're using Marjin?

No. Sanad is fully white-label - your logo, your domain. Marjin stays operationally invisible behind your brand.

Do you compete for our implementation work?

Never. We never invoice your customers and never take on new builds. New features and improvements are scoped and handed back to your engineers to quote and deliver. Implementation revenue is yours.

What happens when a fix needs real code?

Marjin handles it end to end - our engineers build, test, and ship the fix. Your team never has to touch routine bugs.

How is it priced?

A flat wholesale fee per client, by active Odoo users (see pricing above). You set your own retail price and keep the spread - no revenue share.

How do we start?

Start with one client, free for the first month. We bring Sanad live on their Odoo and you watch the deflection - no commitment, no card. Like what you see, roll it out across your book and bill from day one. In Arabic and English.

هل عملائي هيعرفوا إنهم بيستخدموا مرجن؟

لا. سند كله بعلامتك التجارية، شعارك ونطاقك. مرجن تفضل غير ظاهرة تشغيليا خلف علامتك.

هل بتنافسونا على شغل التنفيذ؟

لا، أبدا. مش بنصدر فواتير لعملائك ومش بناخد مشاريع بناء جديدة. الميزات والتحسينات الجديدة بنحدد نطاقها ونسلمها لمهندسيك للتسعير والتنفيذ. إيراد التنفيذ يفضلك.

إيه اللي بيحصل لو الإصلاح محتاج كود حقيقي؟

مرجن تتولاه من البداية للنهاية: مهندسونا يبنوه ويختبروه ويطلقوه. فريقك مش محتاج يتعامل مع الأخطاء المتكررة أبدا.

التسعير بيكون إزاي؟

سعر جملة ثابت لكل عميل حسب عدد مستخدمي أودو النشطين، زي ما هو موضح فوق. أنت تحدد سعر البيع وتحتفظ بالفارق، من غير مشاركة إيراد.

نبدأ إزاي؟

ابدأ بعميل واحد ببلاش في أول شهر. نطلق سند على أودو عنده وتشوف خفض العبء بنفسك، من غير التزام أو بطاقة. لو عجبك، عممه على قاعدة عملائك وفوتر من اليوم الأول. بالعربي والإنجليزي.

Get started

One client. One month.
Free.

We bring Sanad live on one client's Odoo. Watch the deflection on your own book - then roll it out.

Become a partner

Become a partner.

Tell us about your practice and your clients, and we'll get you set up to deploy. We reply within 24 hours.

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